UPDATED POLICY- W.E.F 10 APRIL 2023
Making a purchase with MADE FOR HER LABEL indicates that you have understood, acknowledged & adhere to agree to the terms & conditions and policies of our website.
We gladly accept size exchanges / Returns
postmarked within 2 days after the date of delivery.
Courier charges to be borne by the customer only.
For a returned item - Customer will receive a credit voucher applicable on “ SALE” category only with a validity of two months .
For size exchange - Customer will receive a credit voucher applicable only on the same product with a validity of two months .
If you’re claiming a defective / wrong item - Package opening video is mandatory. You can email us -
teammadeforher@gmail.com .
* IMP- Closet essentials , Accessories , Sale items aren't elgible for any exchange / return . Please order these items carefully.
* Exchange can only be availed once per order.
Eligible criteria for exchange :
*Products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in its original packaging are eligible for exchange.
-Damage refers to make up stains, fake tan, perfume, deodorant, washing powder , self inflict while trying on the product and odours on the garment will lead to rejection of the return.
RETURN METHOD AND COST :
You need to self ship the order . Shipping charges are non - refundable.
*Once the items gets delivered back to us , the products will undergo a quality check and credit voucher with a validity of 2 months will be issued to the customer (no refund to original mode of payment ). The credit voucher will only be applicable on “ sale category “ .
*If in any case , team finds out the product to be faulty, the request will be rejected and same item will be reshipped back to you on your expense .
The amount paid will be refunded only ( in form of a coupon code).
* Post receiving the coupon code , you can place your desired order . Shipping charge to be borne by the customer only .
*Please note that the goods are your responsibility until they are returned to our warehouse, any returned item that is not received by Madeforherlabel.in will be treated as not returned.
Please Note: MADE FOR HER LABEL reserves all the right not to process any exchange request in the following situations:
1. Return Exceeds the mentioned time limit.
2. Returning Non-MADE FOR HER Items.
3. Return items belong to the NON-EXCHANGEABLE/ RETURNABLE category.
4. Returning without an application.
5. Not being able to provide the proper proofs wherever required.
Please note the below reasons are NOT considered faulty:
Color variation from product photos.
Slight design variation from product photos, e.g. print/lace patterns and arrangements.
Slight size variation of within ± 3cm on measurements.
Minor imperfections, e.g. loose threads, crease marks, and etc.
Self-inflicted damage to the product while trying on item.
Customer's subjective opinions on product quality and preference.
Unavailability of any size at the time you placed an order.
Returning non-returnable/exchangeable items.
